Obviously I am more than okay with you posting your side, but please do not put my credibility into question here..
Quote:
First off what's posted on facebook is not posted by me
|
Fair enough.
Quote:
and you have most of your stuff,
|
How do you you figure that? Item wise, yes, i'm sure i have about 75% of the number of parts ordered, dollar wise.. probably less than half..
Quote:
also your order would have been completed awhile ago if you didn't inform me when the manifold was done and ready to ship that you have a right hand drive car.
|
I wouldn't call that manifold finished, and the following morning I noted that it would be going on a RHD car.
Quote:
Making a manifold is not something that can just be made overnight.
|
I understand this. I would say I've been pretty patient..
Quote:
Also lets take in the fact that you wanted me to just guess at making it,
|
No. On the phone you asked me to provide pics of the area, and i sent this:
after I sent those you said you were having a RHD car come into the shop.
Quote:
we where lucky that we got a right hand car in to make the manifold.
|
I suppose that is lucky.
Quote:
I have kept you informed whats going on in pm's so it's not like you have been updated,
|
You do keep me informed but sometimes i have to go out of my way to contact you. Examples include posting on the shops FB page and this thread.
Quote:
also I have your order put in on 12/17/12 so i don't know where this 6 months deal you are claiming comes in to play.
|
This really grinds my gears..
RX7STORE Service DEPT is a deceiving name so i'll post these as well:
further proof that payment was received:
Quote:
When you order this i told you we where busy and you stated that you weren't in a hurry to get the parts.
|
Yes, when I purchased the parts, I said I wasn't in a hurry.
But here are two messages that stand out:
Yes, 6 months was exaggerated there but regardless, it is pretty obvious that at that point i wasn't really patient.
Quote:
We had a problem with the flange wrapping on the manifold so we need to replace that and we will be getting the rest of your order out.
|
Okay, please do this.
And i'm not trying to bash your business or anything here, I'm just defending my credibility as mentioned.
The problem I have is that you are constantly telling me that "everything is ready to ship out, it will be out by X-date
for sure" but it never happens. When you are faced with delay after delay on an order that is 6-months outstanding, it should be a priority should it not?
When that flange is welded on (which should NOT take long) send me a picture, ship it all out and I will take all these posts down and we can put this behind us. I don't see any reason why this should take a week to do. Heck.. i don't see any reason why it shouldn't be done THIS week.