That's some bad news for the 38k hit. Most off these vendors will do this type off rip-offs do to dealing with kids.
Most off the Rx7 Rx8 owners from 16-22 years old and are not educated on what they need to do in case off this situation happening. They will just wine on the forum and hope they will get there money back or service finished ( It will not happen) etc. They need to take legal action or before you jump in on a big project with a vendor, think off the possibilities of shit going south and your arss is covered
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Not just long a goo i had a similar satiation happen to me. I place an order from a top rotary shop for a 3 low comp lighned rotors balanced etc...
Was promised 3 weeks after excuses excuses 6 moths later i get my stuff. Of course it looked like shit machine work looked like back yard special .. garbage. Long story short. 4k later
I got my money back.
So that tells you it don't mater what type of rotary shop they are. If thy get a feeling that you are young and do not know to much they will take full advantage of you .......